許多本校及臺灣其他大專校院的學生，會前往國外進行實習或修課，例如美國、澳洲、新加坡、瑞士及義大利等地。然而，許多學生坦言，在出國前對當地文化缺乏深入且具體的了解。這樣的情況可能導致學生在進入不同文化環境時，因對當地習俗與社會規範認識不足，而產生誤解、尷尬情境，甚至在無意間造成冒犯。
此外，若學生需在國外停留較長時間（例如兩週以上），且尚未具備跨文化溝通能力，亦可能較容易產生孤立感。他們可能傾向停留在自身的「舒適圈」，難以真正融入當地文化環境，也無法如具備相關知識與技能者一般，從跨文化經驗中獲得更深層的學習與成長。
Many students at NKUHT and other tertiary institutions in Taiwan will complete internships and/or courses of study in other countries, such as The United States of America,Australia, Singapore, Switzerland, and Italy. However, many students admit to having obtained little meaningful knowledge of their host country’s culture before travelling. This can lead to problems, as students may arrive in another cultural environment with limited understanding of local norms and customs,which can result in misunderstandings, awkwardness and embarrassment,and unintentional offence being caused.
Students living in another country for extended periods (more than two weeks) can, if they have not already practiced using transcultural communication skills, also be prone to isolation. They may remain in their ‘comfort zone’, and will not learn as much about the cultural environment that surrounds them as someone who has already gained the knowledge and skills needed to deal effectively with transcultural situations.
本課程旨在提升學員對跨文化情境的敏感度，並提供實務導向的學習內容，使學員能即時反思並應用所學於實際情境之中。
This course is designed to raise awareness of transcultural situations and to provide practical insights that allow participants to reflect on and apply what they are learning immediately.
Martin 自2016年至2024年間任職於外貿協會國際企業人才培訓中心（International Trade Institute, TAITRA），期間負責教授國際企業經營班（IBAP）必修之「文化認知（Cultural Awareness）」課程，並主導內部專案，全面更新該課程於各校區之教學大綱與授課方法。
2023年，Martin 受邀為國立中山大學金融學院（School of Banking and Finance, SBF）首屆研究所學生開設「跨文化溝通技巧」課程，並於翌年再次回校授課。
自2024年夏季起，Martin 任教於國立高雄餐旅大學（NKUHT），並開設深受學生歡迎的選修課程「全球職場跨文化溝通技巧」。
While working with the International Trade Institute (TAITRA) from 2016 to 2024, Martin taught the Cultural Awareness (CA) course that all IBAP (International Business Administration Program) were required to complete, and led an internal project to update the CA syllabus and methodology for all ITI campuses. In 2023, he was invited to lead a Cross-Cultural Communication Skills course for students of the inaugural NSYSU School of Banking and Finance (SBF) postgraduate program, and returned to deliver the same course at SBF the following year. Martin has been teaching at NKUHT since the summer of 2024, and runs a popular elective course in Cross Cultural Communication Skills for the Global Workplace.
單元 1:跨文化溝通能力的重要性 Why intercultural skills are important
單元 2:跨文化溝通中的迷思、偏見與事實辨析 Truths and Myths in Intercultural Communication
單元 3:文化意識的培養 How to Build Cultural Awareness
單元 4:文化維度：思維與行為模式 Cultural Dimensions: Ways of Thinking and Being
單元 5:海外學習、實習與國際職涯之跨文化準備 Preparing for Overseas Study, Internships, Work, and Life
單元 6:跨文化情境中的信任建立 Building Trust Across Cultures
單元 7:跨文化適應 Cultural Adaptation
單元 8:跨文化情境案例分析與實務應用Practical Applications: The Critical Incidents Framework
本課程共計Critical Incident Project），並參與同儕互評，以作為學習成果評量依據。課程架構如下：
This course consists of 8 weeks of online learning. Each week includes instructional videos, in-unit quizzes, reflection assignments, and forum discussions to help participants gradually develop intercultural communication knowledge and practical application skills.
A mid-term review quiz will be conducted to assess participants’ understanding of key concepts covered in the course. For the final assessment, participants are required to complete a Critical Incident Project and participate in peer review activities as part of the overall learning assessment.
平時測驗：佔總成績10%（以完成所有單元測驗為評分依據）
平時作業：佔總成績 20%
期中考：佔總成績 10%
期末考：佔總成績 60%
本課程全程以英語授課，修課者應具備至少 CEFR B1 程度之英語能力。
本課程不要求修課者具備相關主題之先備知識。
主要適合對象為即將赴海外進行留學、實習或工作的學生，惟對跨文化溝通議題有興趣之教職員亦可參與。
The course is entirely taught in English. Participants should have at least CEFR B1 level English abilities. No previous experience of studying the course topic is required. The primary audience is students preparing to travel overseas for study, work, or internships, though the course may be of interest to others including staff members.
Global Fitness for Global People (2022), by Helen Spencer-Oatey, Peter Franklin, and Domna Lazidou, Castledown
Cultural Intelligence in Practice (2026), by Lucy Butters, Right Book Press
Leading with Cultural Intelligence, 3rd Edition (2024) by David Livermore, HarperCollins
Bridge the Culture Gaps (2021) by Robert Gibson, Nicholas Brealey Publishing
Successful International Communication (2018) by Chia Suan Chong, Pavilion ELT
A Practical Guide to Soft Skills (2022) by Richard Almonte, Routledge
The Cambridge Introduction to Intercultural Communication (2023) by Guido Rings and Sebastian M. Rasinger, Cambridge University Press
The Culture Map (2016) by Erin Meyer
The Culture Factor website (https://www.theculturefactor.com/)
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